Order Processing
Orders are processed within 1-3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Time & Delivery
Shipping times vary based on location and shipping method selected at checkout. Estimated delivery times for USA orders:

• Standard Shipping: 7-14 business days

• Expedited Shipping: 4-7 business days

• Express Shipping: 2-4 business days
  Please note that these are estimated delivery times and delays may occur due to unforeseen circumstances.

Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method. Free shipping may be available on qualifying orders.

Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number. You can track your package using the provided link.

Delayed or Lost Shipments
If your order is delayed beyond the estimated delivery time, please contact us. If your package is lost in transit, we will work with the shipping carrier to resolve the issue.

Incorrect Address or Delivery Issues
Please ensure that your shipping address is correct when placing your order. We are not responsible for lost packages due to incorrect addresses provided by the customer.

International Shipping
Currently, we only ship within the USA. International shipping options may be added in the future.

For any questions about shipping, contact us at:
Email: velviziastore@gmail.com
Phone: +13074272611
Address: 30 N Ground St #41838 Sheridan WY 82801